Hi everyone, we just wanted to confirm that unless the Government decides to otherwise postpone, we’ll be officially reopening on Monday 12th of April.
As before, the shop will be adhering to Social Distancing guidelines and observing a strict one-in-one-out policy inside. We ask that if you see a person inside the store, then please wait outside to the right-hand side of the door, keeping a 2m gap between you and other customers who may be waiting to enter. We’ve got floor stickers to make it nice and easy for you to know where’s best to stand.
When you come in, please don’t be offended if we ask you to put your face covering on, if you’ve forgotten yours then you can help yourself to our box of complimentary ones near the front of the store. Please feel free to also use the available hand sanitiser as you enter or leave, it’s there for everyone.
If you bring a laptop or desktop computer in for repair or service, its external surfaces will be disinfected with a plastics-safe isopropanol-based solution before it is booked into the workshop. This process will be repeated once we complete the work on it and it is signed off & bagged up.
Please don’t bring bags or other accessories with your device – we just need the laptop (and power adapter) or desktop PC ‘box’.
We expect there to be an initial influx of jobs into the workshop, so please don’t be surprised if it’s a few days before we call you about your job. When we reopened after Lockdown 1.0 there was a backlog for a few weeks before everything settled back down – so please be patient – there’s only the 2 of us and we work as quickly as we can.
If you’d like to book a home or business visit with our callout engineer Steve, this can be done in advance for his return to normal service from the 17th of May. Get in touch by email, WhatsApp or social media to check availability and book your appointment.
We’re looking forward to seeing you all from the 12th!
Nick & Steve